Company : Swatch Group Korea

Department : Blancpain

Job Title : Sales Exexcutive

Job Level: Executive/Specialist

Reporting Line: Sales Manager of Blancpain

About Blancpain

Blancpain, founded in 1735, is the world’s oldest watch manufacture and a pioneer of fine Swiss watchmaking.
As part of Swatch Group Korea, Blancpain continues to strengthen its presence in the Korean market through excellence in retail operations, client development, and brand execution.

Position Overview

The Sales Executive will be a key member of the Blancpain Sales Team, responsible for supporting retail sales performance through end-to-end boutique operation management, sales analysis, CRM execution, and close collaboration with HQ. This role combines analytical capability with strong on-site operational understanding to ensure consistent and high-quality retail execution.

Key Responsibilities

1. Sales Performance Management & Reporting

• Support the Sales Manager with budgeting, forecasting, and oerpational sales analysis.
• Perpare and consolidate business reviews, dahsboards, and management reports.
• Conduct monthly sales closing in coordination with relevant stakeholders for HQ and Group Controlling validation.
• Ensure accuracy, consistency, and timeliness of sales data reporting.

2. Boutique Operations Management

• Support day-to-day boutique operations and resolve operational issues.
• Conduct regular boutique visits to rteview operations and identify improvement opportunities.
• Coordinate boutique maintenance and operational enhancements within approved budgets.
• Organize and follow uyp on weekly and monthly sales meetings.
• Identify and share best operational and client service practices across boutiques.

3. CRM & Clinent Development

• Execute and support Prestige CRM programs across boutiques.
• Monitor CRM KPIs and implement action plans to improve data quality, client engement, and conversion.
• Support VIP client programs in close collaboration with HQ.
• Coordinate with boutiques and Group Customer Service to ensure high-level client service, including complaint handling.

Competences & Requirements

• Minimum 5 years of experience in luxury retail or high-end sales (watches, jewelry, fashion, or cosmetics preferred)
• Strong understanding of retail operations and sales performance management
• Customer-centric mindset with excellent communication and stakeholder management skills
• Hands-on experience with CRM-based sales activities preferred
• Proactive, structured, and team-oriented working attitude
• Ability to work effectively in a cross-functional and international environment
• Proficiency in English, both written and spoken
• Bachelor’s degree or above
• Strong MS Office skills, particularly Excel
• Experience with SAP or other ERP systems is a plus

Why Join Us?

Joining Blancpain means becoming part of a legacy that spans centuries in fine watchmaking. As a Sales Manager, you will contribute to the continued success of a brand that embodies innovation, heritage, and exclusivity. Blancpain offers a collaborative and enriching work environment where you can develop your career while working with some of the most skilled professionals in the industry. This is an opportunity to immerse yourself in the world of haute horlogerie and play a pivotal role in shaping Blancpain’s presence in Korea.